Privacy Policy

Privacy Policy — Valhalla Fishing Charters

Valhalla Fishing Charters we are committed to protecting the privacy and personal information of our clients, website visitors, and guests. This Privacy Policy outlines how we collect, use, store, and safeguard your personal data when you visit sportfishingvalhalla.com or book a charter service with us.

1. Information We Collect

We collect personal information that you voluntarily provide to us when making an inquiry, booking a charter, or communicating with us. This includes:

  • Contact Information: Full name, email address, phone number, and WhatsApp number.

  • Booking & Passenger Details: Selected trip dates, vessel preferences, party size, passenger names, and any special requests, dietary restrictions, or medical considerations provided for safety.

  • Payment Information: Payment card details or transaction information (processed securely through third-party payment processors; we do not store full credit card details on our servers).

  • Automated Data & Device Information: IP address, browser type, device details, operating system, and browsing behavior gathered automatically via cookies and analytics software.

2. How We Use Your Information

We use the collected information strictly for legitimate operational and business purposes, including:

  • Processing, confirming, and managing your charter bookings.

  • Communicating important trip details, marina meeting instructions, weather updates, or schedule changes.

  • Providing required passenger details for vessel manifests, insurance compliance, and Mexican maritime fishing license issuance.

  • Responding to customer inquiries and providing customer support.

  • Improving website functionality, user experience, and targeted marketing campaigns.

3. Data Protection & Sharing

We value your trust and do not sell, rent, or trade your personal information to third parties for marketing purposes.We may share necessary data only in the following limited circumstances:

  • Service Providers & Processing Partners: Trusted third-party platforms that facilitate online booking, payment processing, email messaging, or website analytics.

  • Maritime & Legal Compliance: Local Mexican harbor authorities (Capitanía de Puerto), government agencies,or insurance carriers when required by law, regulation, or emergency health/safety protocols.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies (such as Google Analytics and Meta Pixels) to analyze website traffic, understand user preferences, and measure ad performance. You can choose to disable or clear cookies through your browser settings at any time, though some features of the website may function differently as a result.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you have the right to:

  • Access, update, or request the deletion of your personal information.

  • Opt out of receiving marketing or promotional emails from us at any time.

  • Request clarification on how your personal data is handled.

To exercise any of these rights, please contact us at the email address provided below.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:

  • Email: valhallafishingpv@gmail.com

  • Location: Marina Los Peines / Puerto Vallarta, Jalisco, Mexico