Term & Conditions-Valhalla Fishing Charters

1. Booking & Payments

  • Confirmation: A booking is considered confirmed only after the required deposit or full payment has been processed and a booking confirmation is issued by Valhalla Fishing Charters.

  • Pricing & Currency: All prices displayed on our website are in Pesos (MXN) unless explicitly stated otherwise.

  • Payment Methods: We accept major credit/debit cards and online electronic payment methods.

2. Cancellation, Refund & Reschedule Policy

Customer Cancellations

  • 72 Hours or More Notice: Cancellations made 72 hours or more before your scheduled trip departure will receive a 95% refund. The remaining 5% covers non-recoverable payment processing and transaction fees.

  • Less than 72 Hours Notice: Cancellations made less than 72 hours before the scheduled departure time are non-refundable.

  • Time Zone: All cancellation timelines are strictly based on Puerto Vallarta local time (CST/CDT).

  • No-Shows: Failure to arrive at the designated marina location by the scheduled departure time without prior notice will be treated as a last-minute cancellation and is non-refundable.

Cancellations by Valhalla Fishing Charters

If we must cancel your trip due to severe weather conditions, port closures by the Harbor Master (Capitanía de Puerto),or unforeseen operational/mechanical reasons, you will receive:

  • A full 100% refund, OR

  • The option to reschedule your charter to an alternative available date at no additional cost.

If none of the available alternative dates suit your schedule, a full refund will be processed automatically.

Rescheduling Policy

  • Customers may request to reschedule their booking once at no additional charge, provided the request is made at least 24 hours prior to the scheduled trip time.

  • All rescheduling is strictly subject to vessel and crew availability.

  • We respect your time and investment. Our goal is always to get you out on the water safely.

3. Weather & Safety Operations

  • Captain’s Authority: The Captain has sole discretion and ultimate authority to delay, modify, or cancel any trip due to unsafe weather, sea conditions, or passenger safety concerns.

  • In-Trip Weather Changes: If a trip must be cut short after departure due to sudden, severe weather changes or safety risks, a partial pro-rated refund or voucher may be offered at our management’s discretion.

4. Guest Conduct & Substance Policy

  • Safety & Compliance: Guests must follow all instructions given by the Captain and crew at all times.

  • Alcohol Consumption: Responsible consumption of alcohol is permitted on board. However, excessive intoxication, dangerous behavior, aggressive conduct, or refusal to comply with safety directives will result in immediate termination of the charter without refund.

  • Illegal Substances: Zero tolerance is maintained for illegal drugs or illicit substances on board in accordance with Mexican maritime federal law.

5. Fishing Licenses, Catch & Equipment

  • Fishing Licenses: Valhalla Fishing Charters provides and manages all necessary Mexican fishing permits and licenses for all registered passengers on board as part of your charter service.

  • Equipment Use & Damage: Top-tier fishing gear and tackle are provided. Guests are expected to treat equipment with care. Negligent loss, destruction, or dropping of gear overboard due to misuse may be subject to a replacement charge.

  • Catch & Keep Policy: Kept catches are subject to local Mexican fisheries regulations and catch limits. The crew will clean and fillet your legal catch as part of the service.

6. Liability & Medical Disclaimer

  • Assumption of Risk: Participation in ocean activities, sportfishing, and charter boating involves inherent risks (including sea sickness, slips/falls, and unpredictable weather). By booking, guests voluntarily assume all risks associated with the trip.

  • Medical Conditions: Guests with pre-existing medical conditions, severe allergies, mobility limitations, or pregnancy must inform us prior to boarding.

  • Personal Belongings: Valhalla Fishing Charters is not responsible for lost, stolen, or water-damaged personal belongings (including phones, cameras, or jewelry).

7. Website Usage & Intellectual Property

  • All content on sportfishingvalhalla.com (including logos, text, imagery, and brand materials) is the exclusive property of Valhalla Fishing Charters and protected under copyright law.

  • Unauthorized commercial reproduction or hotlinking of site media without written permission is strictly prohibited.

8. Contact Information

For questions regarding these Terms and Conditions or to submit cancellation/reschedule requests, please contact us:

  • Email: valhallafishingpv@gmail.com

  • Phone / +52 (322)136-6609

  • WhatsApp: +52 (322)200-7722

  • Location: Puerto Vallarta / Marina Los Peines, Jalisco, Mexico